development stages from infancy to adult

  • Describe Erikson’s stages of psychosocial development from childhood to adulthood.

  • Describe Piaget’s stages of cognitive development.

  • Describe Maslow’s hierarchy of needs.

  • Contrast the major theories of emotions.

  • Describe why it is important for employers to understand the difference between intrinsic and extrinsic motivation.

  • Describe why emotional intelligence would be a good trait for a customer service employee to possess.

  • 1. Angelica wants to win the beauty contest because she wants the trophy and the recognition. She is ______________ motivated.
    a. intrinsically
    b. avoidance
    c. extrinsically
    d. situationally


    2. Maslow believed all human beings strive to become ______________.
    a. great people
    b. self-actualized
    c. goal oriented
    d. achievement oriented


    3. _____________________ theory postulates bodily reactions occur before emotions, and _____________________ theory postulates both bodily reactions and emotions occur at the same time.
    a. Cannon–Bard theory; James–Lange theory
    b. James–Lange theory; Two factor theory
    c. James–Lange theory; Cannon–Bard theory
    d. Emotional intelligence; Dual Pathway Model of Fear


    4. ______________________ is the ability to manage emotions effectively in a variety of situations.
    a. Emotional intelligence
    b. Emotional resilience
    c. Emotional stability
    d. Mental toughness


    5. ___________________ believed the process in which we handle specific psychosocial crises shapes the development of our personality throughout life.
    a. Sigmund Freud
    b. Erik Erickson
    c. Jean Piaget
    d. Albert Bandura


    6. Children tend to view the world based on their personal perspectives. The term for this is
    a. centration
    b. egocentrism
    c. ego identity
    d. narcissism


    7. _____________ developed theories on human development by observing his own children interact with the world.
    a. Jean Piaget
    b. Albert Bandera
    c. Erik Erikson
    d. Lev Vygotsky


    8. ______________ theorized children learn through the process of interacting with different types of people throughout culture and in their daily lives.
    a. Jean Piaget
    b. Albert Bandera
    c. Erik Erikson
    d. Lev Vygotsky


    9. Erikson believed one of the biggest challenges people face in late adulthood is their ability to maintain their ______________ as they approach the end of their life.
    a. sense of self
    b. ego identity
    c. ego integrity
    d. self-efficacy


    10. According to Erikson’s psychosocial development theory, what is the life crisis stage when people develop close relations with others?
    a. Identity versus role diffusion
    b. Intimacy versus isolation
    c. Generativity versus stagnation
    d. Integrity versus despair


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